Acer Laptop Recovery

Case Study: Acer Laptop M.2 SSD Hard Drive Recovery – Completely Dead

The Problem

A client contacted Birmingham Data Recovery after their Acer laptop failed to power on, preventing access to critical data. The key issues included:

  • The Acer laptop showed no power or response, indicating a possible SSD failure.
  • A local computer repair shop diagnosed a hard drive failure and advised professional data recovery.
  • The laptop contained important work documents, personal files, and irreplaceable data, making recovery essential.
  • No backup was available, meaning all data was at risk of permanent loss.

Since M.2 SSD failures can be caused by firmware corruption, NAND degradation, or power issues, a forensic-level recovery approach was required.

Our Expertise in Acer Laptop & M.2 SSD Data Recovery

With 25 years of experience, Birmingham Data Recovery specializes in:
✔ Recovering data from non-responsive and completely dead M.2 SSDs
✔ Chip-off NAND recovery and advanced forensic extraction techniques
✔ Rebuilding corrupted file systems to restore lost data

Diagnosis & Recovery Process

Upon receiving the Acer laptop and M.2 SSD, our engineers conducted a detailed forensic assessment. The key findings included:

  • The M.2 SSD was not recognised, confirming a severe failure.
  • The drive suffered from firmware corruption, preventing the system from detecting it.
  • No visible physical damage, meaning the NAND memory chips were likely still intact.

To successfully recover the client’s lost data, we implemented a multi-step forensic SSD recovery strategy:

Step 1: SSD Removal & Direct NAND Chip Access

  • Removed the M.2 SSD from the laptop for external forensic analysis.
  • Used advanced SSD diagnostic tools to bypass the failed firmware and attempt direct data extraction.

Step 2: Chip-Off NAND Data Recovery

  • When firmware repair failed, we used a chip-off technique to extract raw data from the NAND memory chips.
  • Reconstructed file structures and metadata to recover lost documents, photos, and files.

Step 3: File System Reconstruction & Data Extraction

  • Rebuilt the APFS/NTFS file system, ensuring accessibility to the recovered data.
  • Verified recovered files to confirm completeness and integrity.

Step 4: Data Integrity Check & Secure Transfer

  • Conducted final validation checks to ensure all files were intact and usable.
  • Successfully transferred the recovered data to a secure external SSD for the client.

The Result

We successfully recovered 99.5% of the client’s data, including:
✅ Work documents, business files, and spreadsheets
✅ Personal photos, videos, and multimedia files
✅ Archived emails, software configurations, and critical data

The client was able to resume work immediately, ensuring no permanent data loss.

Why Choose Birmingham Data Recovery for Acer Laptop SSD Recovery?

✅ 25 Years of Expertise – Specialists in M.2 SSD recovery and forensic data extraction.
✅ Advanced NAND Chip-Off Recovery – Extracting data from completely dead SSDs.
✅ Forensic File System Reconstruction – Restoring lost data from firmware-damaged drives.
✅ Fast & Secure Process – Protecting sensitive business and personal data.

If your Acer laptop’s M.2 SSD has failed, is completely unresponsive, or is not detected, contact Birmingham Data Recovery today for professional assistance!

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